Provincial Social Insurance accelerates administrative procedure reform

Wednesday, Aug 09 2017, 15:15
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QTV - With the aim of creating a breakthrough in administrative reform, Quang Ninh Provincial Social Insurance implemented the receipt and return of results of handling administrative procedures at public administrative centers in 14 districts, towns and cities and the evaluation and approval in place.
 

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Ha Long City's social insurance staff solve social insurance procedures at Ha Long City's public adminsitrative center

In order to re-issue the health insurance card, Mr Hoang Van Cuong in Cao Xanh Ward, Ha Long City felt very surprised and satisfied that in just 10 minutes he got a replacement card instead of waiting for 5 days before. This achievement was attributed to Quang Ninh Provincial Social Insurance’s application of the receipt and return of results of handling administrative procedures at public administrative centers, creating transparency, openness, reducing time for citizens. Presently, Quang Ninh social insurance agency is receiving, evaluating, approving and returning results on-the-spot for 4 procedures, including the re-issue of lost or damaged health insurance cards; or information change; collection and issue of health insurance cards for households to be settled within the day; collection and granting of voluntary health insurance books to be settled within 5 days.
Translated by Thu Giang

 
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